
Making sure the stock is replenished and properly folded/presented. Checking the stock room where the customer’s target size is not on display. Researching and understanding features of the product range. where they try something on and don’t like it Ensuring purchased products are nicely presented when bagged up. suggesting accessories or related products Encouraging customers to provide details to maintain a good customer relationship. Serving customers on the tills for purchases and returns. Greeting customers and dealing with their enquiries.
H & S is a large city-centre clothes shop offering affordable high-street fashion.
Helping out with general cleaning and hoovering to keep the shop floor tidy.
Wiping down all surfaces especially common touch-points for general hygiene and Covid-19 safety.
Checking float before shifts and cashing up after, adjusting float so consistent next day. Checking prices are correct to ensure they are profitable. Checking newspaper / mag deliveries against invoices, dealing with discrepancies, sending back unsold papers. Checking stock is in-date and removing out-of-date products as needed. Restocking products and making sure shelves and fridges look tidy. Unloading stock from the wholesaler and storing or putting on shelves as needed. Checking stock levels and recording low stock that needs to be bought. Dealing with occasional complaints – reassuring, finding a resolution and calming the customer. Using National Lottery machine for draw entries and lucky dips. Handling parcels for Hermes, DPD and Amazon. Familiar with ID legislation – comfortable asking for and checking customers’ ID. Dealing with PayPoint purchases / bill payments, mobile top-ups. Serving customers, using till and giving correct change or processing card payments. Greeting customers with a friendly attitude and helping with any queries. I have introduced several successful ideas to the store including a delivery service (with Uber), local craft beers and the design of several successful leaflet drops. Although for other staff there are usually two people per shift, I often cover shifts alone. Mill Stores is a small but busy convenience store located on a family housing estate. I am looking for a full time role (35 hours+) and I can be flexible as to shift patterns. I am friendly, organised and competent in carrying out all typical tasks involved for this position. I am a reliable, hard-working individual with a good range of experience in both a convenience shop and a large clothes store. ADDRESS : 71, High Street, Arnold NG5 8DY